is a Product of Travelsetu Online Services LLP.

Travelsetu Online Services Llp is a Limited Liability Partnership firm incorporated on 12 July 2016. It is registered at Registrar of Companies, Ahmedabad.

Travelsetu Online Services Llp's LLP Identification Number is (LLPIN)AAG-8951.

Cancellation & Refund Policy

Cancellation Policy believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within 03 Days of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of Booking. There is no cancellation of Booking Done Before 5 Days of Travel. No cancellations are entertained for those Bookigns that the marketing team has obtained on special tours like Group Tour, Corporate Tour etc. These are limited occasion offers and therefore cancellations are not possible. In case you feel that the product (trip) received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. Hotel cancellation policies would still stand as they are.

Refund Policy

If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue applicable refund provided such refund is sought pursuant to cancellation and the request for same is made within 03 Days of your purchase and shall be further subject to the travel agent having not processed your order. To request a refund, simply contact us with your purchase details within three (3) days of your purchase. Please include your Booking ID (sent to you via email after Booking ID and optionally tell us why you are requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 21 days period however, we shall not be liable for any default caused in processing the refund amount owing to the delay caused by processing bank.