Batam Centre Ferry Terminal Tourism

Ferry Terminal3.5(814 reviews)

About Batam Centre Ferry Terminal

The Batam Centre Ferry Terminal is a prominent port situated on Batam Island, one of the largest islands in the Riau Archipelago of Indonesia. As a key entry point, the terminal facilitates the transit of passengers between Batam and various destinations, including Singapore, with frequent ferry services that cater to both tourists and business travelers. This modern facility features several amenities such as ticket counters, waiting areas, immigration checkpoints, and a variety of shops and eateries for the convenience of travelers. Batam Centre itself is a planned city and acts as an administrative and commercial hub for the island, making the ferry terminal a critical transport and economic gateway. The terminal's strategic location also allows easy access to nearby attractions, hotels, and shopping centers, including the Mega Mall Batam Centre, which is just a short walk away. As Batam grows as a business and leisure destination, the ferry terminal continues to play a vital role in the region's connectivity and development.

Top 5 Reviews on Batam Centre Ferry Terminal

845annabelk
1.0
Wrote on 12 Feb 2024
Batam Center ferry terminal - chaotic and scary
Very messy and chaotic. Arrived on 9 Feb 2024, Friday . Eve of LNY. Departure 12 Feb 2024, Monday. On arrival, took us about 2 hrs to clear immigration. We had no checkin bags. Our ferry departure time from harbour front cruise centre was 1420h Singapore time. Arrival time at batam centre was 1430h Indonesian time. Ferry arrived on time. Took batam fast. Boat was a bit worn. On departure, our ferry departure time was 1630h. We arrived at batam centre ferry terminal at 1430h. There was a huge crowd there. They were not allowing people to freely go to the 2nd floor where immigration is located. You have to line up where the escalator to the 2nd floor is. They were only letting a few people through at a time. As we had bags to check in, we went to the baggage handling counter but was told to come back at 1530h to checkin our bags. So we hung around for about an hour to check in the bags. The queue just to access the 2nd floor was very crowded with people pushing and not even allowing people to cross from one side to the other. The queue was packed tighter than a can of tuna. It was actually very scary as people were pushing and shouting and it felt like at any moment a riot or stampede might happen. We found that you can access the 2nd floor via the overhead bridge from megamall batam centre. So we did that. There was another massive queue to immigration that took us about 2 hours to clear. We didn’t make it for our 1630h ferry but the ferry operators did not bother. You just board whichever ferry operated by the same ferry operator headed to the same harbour. We took the 1740h ferry to harbour front in the end. Not sure if our checked luggage will find its way to harbour front and that we will be able to get them. I am writing this review on the ferry ride on the way to Singapore. This ferry is much newer and nicer. I won’t be making this trip again. I hope the authorised look into the situation as this would deter many tourist. It was a dangerous situation . It wouldn’t have taken much to spark a fight or stampede. I wonder if the situation is the same for the other ferry terminals like harbour bay and nongsa.