agnishwarr2024
★★★★★5.0Wrote on 31 May 2024
Highest level of Appreciation mail on the name of Mr Subhankar Sarkar with phone number (9733161243) Of Morgan House Kal
I Agnishwar Ray had a booking in Morgan House with PNR No BK240009369, resided in Room No 102 from 26th May check in date to 30th May Check out date. On 28th May at late night my 6 years son suddenly got very sick and started vomiting continuously. Me and my wife became extremely nervous and had no idea what to do. Mr Subhankar Sarkar with phone number (9733161243) was on duty at that time and when he heard he immediately arranged for electrol. But when that electrol was not controlling the vomiting he advised us to take our son to the hospital. Mr Subhankar Sarkar not only advised us what to do but also arranged a car, took us to the hospital, accompanied us and stayed till the time when my son became stable by God's grace and by help of the doctors in the emergency at the Government Hospital Of Kalimpong. We are really thankful to God that we got a person like Mr Subhankar Sarkar who helped us on that night. We really appreciate his gesture for helping us in that situation and also will remain grateful. On that night his wife was also not well but irrespective of that situation he stayed with us, brought us back to our room and then he left and assured us he will be available 24/7 and we can call him anytime for any help. This is really an example of a person with such a nice soul with a sense of responsibility and accountability. Please consider this mail as the highest level of appreciation and best customer service. I forgot to mention the name of Mrs Lama. At that night she was in constant touch with Mr Sarkar and remained awake till the situation went under control. Next day she proactively came to us, talked to us, guided us and assured us with any kind of help we needed. Thanks to her as well for showing her genuine concern. I am really thankful to Mr Subhankar Sarkar and Mrs Lama of Morgan House Kalimpong. Regards Agnishwar Ray
supratimg
★1.0Wrote on 2 May 2024
Pathetic Stay at The Morgan House, Kalimpong
I would like to share my experience during my stay at The Morgan House. I had booked the Deluxe Double Bedded room on the 1st floor, which was considered the best room available. My check-in date was on the 20th of April 2024, and I checked out on the 22nd of April 2024. However, upon entering my room, I encountered some frustrations. Although the room itself was spacious, I was disappointed with the washroom. The hot water supply was inadequate, and overall, it did not provide a pleasant experience. One aspect that particularly disappointed me was the lack of professionalism displayed by the staff. The quality of the food was subpar, and whenever I requested something extra, I was informed that it was against their rules. The food menu was also limited, and the staff appeared to be quite lazy. For instance, when I ordered an Omelette, it was excessively oily, forcing me to discard it. Additionally, the quality of the chicken was not up to par. Considering that Morgan House is a renowned property where many eminent personalities have stayed before, I expected a higher level of service. I wonder if the same level of service and food quality is provided when ministers or other eminent personalities visit.? Furthermore, I am curious as to why the check-in and check-out process is not more flexible. Additionally, why is there no flexibility in changing the food menu? As a paying customer, I believe it is reasonable to expect a certain level of professionalism and flexibility from the staff. #morganhouse #UnprofessionalStaff #poorhospitality #PatheticSituation
SinjiniC5
★★★★4.0Wrote on 25 Mar 2024
Haunting of Morgan House, Kalimpong
When we turned the corner and saw the first glimpse of the sprawling stone lodge built in the 19th century with the setting sun as the backdrop , Payel exclaimed-Wow! We were a group of 5 people visiting Kalimpong for a short trip to refresh ourselves. Having visited Morgan House twice before, I was thrilled to get the booking this time also. A tourist favourite,it’s not an easy task to get rooms at the main building and I have achieved just that! It was going to be a memorable trip of 3 nights at an old colonial property, situated at the most picturesque spot, and reputed to be haunted by the spirit of Lady Morgan. I even managed to get booking of famous room 101 for 8th & 10th March, the room where she allegedly committed suicide. It was a golden evening when we took the winding road that led to the beautiful stone mansion, a fitting testament to the past grandeur. After checking in, we were shown our rooms -101 & 104. We were overjoyed to see the huge rooms with adjacent terraces. Having stayed in room 101 before, I went to check out room 104 first. The room was beautifully furnished. While I went to check the adjoining terrace from the window I had to pass a wooden cupboard placed in between the terrace door and washroom entry. All the windows were tightly closed to guard against the cold evening. Only the washroom door was slightly open. All of a sudden there was a most unexpected noise..from the cupboard. As if someone was trapped inside and shoving the door with all its might to come outside. It went on for 2-3 mins. I was stunned and moved away from the cupboard when the noise stopped. Again ,after convincing my mind that the uncanny sound must have some prosaic explanation,I tried to go near the cupboard when it all started with new vigour. Hearing my shout, my cousin Payel rushed to the room and when she went near the cupboard the pounding noise became almost deafening. We went out of the room to call others. When we re-entered , the room was quiet. Tentatively my mother went near the cupboard. Suddenly the bathroom door opened with an eerie sound though there was no wind and instantly the noise inside the cupboard started again. We now understood any presence near the cupboard was triggering the pounding sound. Gathering courage the cupboard door was opened by my mother. It was totally empty. Out of fear we decided to keep the door open. Then we all flocked to room 101. We kept the cupboard door open here as a precautionary measure. In the evening, we roamed around the property. It is to be noted Morgan House is situated at a military area, there is no surrounding residential houses/hotels in the locality. After coming back, the chill began to set in. So we had dinner early and went to sleep in Room 101 (my uncle slept alone in the other room) at around 10pm since we were all tired. I was going to sleep on an extra cot placed near the main bed. Though feeling a bit uncomfortable ,for reasons unknown,we soon started to doze off. Suddenly at around 1.30 am my aunt started to groan in her sleep. When awakened, she said she felt as if someone was stroking her forehead gently. Out of fear she was trying to scream. We told her it was nothing and again went to sleep. 10 mins later, I saw Payel level the torch from her mobile near the open cupboard doors and said a shadow was moving there. Again we thought it was just a fragment of our imagination. Around 2 am there was power cut and the entire lodge immersed in total darkness. Morgan house has no staff staying at night except the guard posted around 200 m from the main building. Suddenly, we could all hear the sound of footsteps coming up the stairs. We felt thank god ,the guard must be checking on us. But the footsteps stopped in front of the door of room 101 and we waited to hear it go or move away down the corridor but there was no further sound. Feeling v uncomfortable, we could not sleep and started talking. It was around 3 am when my mother said let’s leave the room and go outside. When asked why, she said she has seen an apparition ,fleetingly, standing in between the fireplace and the cupboard looking at us. Frightened, she could not bear to stay in the same room anymore. We were all terrified. I then started searching for a hotel in Darjeeling since we were sure we can’t spend 2 more nights here. Near about 4.30 am in the morning, when it was still dark, I felt a violent vibration of my bed as if some one was rocking it. I screamed and jumped down immediately. However, nobody else had heard or felt anything then. When it was morning, we all went down and narrated the incidences at reception. They noted it down and didn’t even suggest k we had imagined the things. Room 101 was sealed for a long time on account of haunting incidents in the past also. We left Morgan House after 1 night stay only when we had booking of 2 rooms for 3 nights, thus forfeiting the entire booked amount. However, it doesn’t end here. After coming back to Kolkata my mother came to know from a friend of her that her relatives had booked room 101 just the next day of our departure. On their first night they saw the figure of a lady standing in front of fireplace beckoning to them with a finger. In the morning, they also checked out without completing their proposed stay of 3 nights. I was a non believer once and used to make fun of people who saw ghosts, but now I can’t discredit something 5 ppl(including me) saw and felt that day(&night) at Morgan house.
Guide47435000735
★★★★★5.0Wrote on 26 Oct 2023
Awesome experience at Morgan house
This is Sudha Ghosh here.I stayed at Morgan House for 4 days.It was my most memorable trip.It is flooded with nature's best beauty.Heritage.Manager Mr.Suvendu and Mrs Lama has maintained it very well.Everyone's behaviour is awesome from house keeping staff to kitchen staff.The food is homely and fantastic.I loved it.Would surely visit it again.
icsciacs2003
★★★★★5.0Wrote on 11 Jul 2023
My stay at Morgan House, Kalimpong
I stayed at Morgan House Kalimpong with my four other family members including my parents and child from 09.05.2023 to 12.05.2023. The property is not very far away (approximately 3 km away) from the main Kalimpong Town and thus it is easy for a traveller to connect with the property. Initially, I was a little bit worried about the accessibility of the property but later found that there are many share taxis going to Chandraloke (the area where Morgan House is situated) from the main town. These taxis are also available from the front side road of Morgan House for coming to the market but it may be a little bit difficult after 6 p.m. There are two adjacent properties on the same campus - Morgan House & Tashiding Tourist Lodge. There are also 8 independent cottages in between these two buildings. The Cottages are just okay located a little below the main property and you need to climb stairs each time you want to come to the main building for food. The Cottages are big and have a balcony to sit out but the view is not good as the tall trees cover your views of Mt. Kanchenjunga peak on clear days you can see the same from the main building area but not from the cottages. The property can be booked only through the website of WBTDCL. They offered rooms under 4 different categories - Deluxe Double-Bedded Room (It is the famous room no. 101, which is the biggest among all, with two large windows so that a clear view of the surrounding is visible.), Large Double Bedded Room (one in number, Room No 104), Small Double Bedded Room (one in number, Room No. 102) and Standard Double Bedded Room (two in number, Room No. 103 & 106). Among these room number 106 is on the ground floor and all the other rooms are on the 1st floor. We stayed at room number 102 and 104. Room No. 102 is Small Double-Bedded Room and only 2 adults may be accommodated here. But Room No. 104 is very spacious with an adjoining balcony facing the golf course. This private balcony is not available in any other room. There is also a beautiful lobby for relaxation. The place has an atmosphere of an old-fashioned house with sprawling woods and a garden. The building and its environs are perfect for photoshoots. It has a serene environment with the adjacent army infrastructure with a well-maintained golf course. The undulating hillocks, colourful sunsets, and the charm of an old colonial town surround you, as you make Morgan House your place of stay. Some of the basic amenities offered are a television, makeup mirror, wake-up call service, wardrobe and attached bathroom with hot/cold running water facilities. They provide a shaving kit, bathroom kit, dental kit, etc. in each room. Car rentals arranged by the staff, on request, were not exorbitantly charged and were almost similar to market rates. The reception and Dining hall staffs were mostly excellent, always with a smiling face. The breakfast is complimentary here though the options are limited. Foods are not excellent but I should say it is good. But I am very much disappointed with the maintenance in the interior part. The upkeep & maintenance leave much to be desired. In room number 104, the floors are damaged, the fittings are loose, and the walls were totally faded with no mark of any corrective activity. It was actually peeling. I had never expected this thing from WBTDC. Apart from this hiccup, everything on this property is just awesome. Overall, we thoroughly enjoyed our stay and were very satisfied with the hotel and would love to return, with the only request to WBTDC through this review that please immediately renovate the property to make the staying experience excellent.
